Frequently Asked Questions
What is Black Onyx Organics refund policy?
Black Onyx Organics values each customer and wants to ensure customer satisfaction with each order and interaction. We do not offer Refunds, However we do offer an Exchange of the same exact item or store credit! Contact Us with your order number and the issue. We will gladly contact you to complete the process. Restrictions Apply.
How long does it take to receive an order once it has been shipped?
Typically, each customer's order is processed within 24-48 hours of receipt. Shipping takes approximately 3-5 days.
Does Black Onyx Organics provide hair services?
Black Onyx Organics does provide all natural hair care services (no chemicals) such as braids, twists and locs. These are the only services we are currently providing! Check out our Hair Gallery and Schedule an Appointment today!
Avocado Body Buttah
This body Buttah is made with all natural essential oils, mango & avocado butters. This amazing product will leave your skin feeling soft and glowing.